Automating strategy planning for a medical clinic
A partnership that began with medical consultation AI grew with the adoption of INFINITH, diagnosing data scattered across many channels in one place and building strategy from it.
- Client
- VIEW Plastic Surgery
- Industry
- Medical clinic
- Solution
- INFINITH
- Period
- 2023–2026
Data scattered across channels made strategy hard
With data scattered across the website, YouTube, Instagram, Naver and medical platforms, it was hard to build a data-driven marketing strategy. Growing medical tourism demand also called for multilingual content planning.
From diagnosing seven channels together to an Official Answer Hub
- In 2023, an agreement with Korea University to develop a multilingual medical consultation chatbot brought medical consultation AI to the clinic.
- In June 2026, adopting INFINITH extended the partnership to diagnosing seven or more channels at once and to strategy planning.
- Medical advertising rules and multilingual content planning are applied across the AGDP cycle of Audit, Generation, Direction and Planning.
- Since September 2026, AIO2O has been building the clinic's Official Answer Hub with INFINITH AI Discovery. It answers the questions people actually ask when looking into the clinic, based on videos in which the director explains directly and on the clinic's published materials, building sources that AI answers can cite.
What changed
- The clinic's marketing team named as strengths the ability to diagnose scattered channel data in one place, to receive multilingual content planning, and to see the clinic's positioning at a glance.
Facing the same problem?
See how INFINITH works, or contact us about adoption.
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Sources
Sources are in Korean.